The right answers come early.
Fares, timetables, luggage, accessibility: answers to the most frequently asked questions, all in one place so your journey can get off to a good start before you board. Can’t find the answer to your question?
Buying tickets
How do I buy a ticket?
CDG Express tickets will go on sale shortly. Buy your ticket at Gare de l'Est, Gare CDG, online or via the CDG Express mobile app.
On site: ticket machines, CDG Express kiosks, Open Payment terminals and reception staff equipped with payment terminals are available.
Accepted payment methods: CB, Visa, Mastercard, American Express, Apple Pay, Google Pay, and cash (€) at certain ATMs.
Online: on our website or via our mobile app.
How long is my ticket valid for?
Once purchased, your ticket is valid for 24 months before use.
Regarding the purchase of a return ticket: the ticket is valid for 24 months prior to use, and the return journey must be made within 90 days of the outward journey being validated, travelling in the opposite direction.
Are there any discounted rates?
Yes. There are several discounts available:
- Return ticket: 15% discount.
- Under 16s: free, when accompanied by an adult with a valid ticket.
- Monthly or annual Navigo pass (valid at the time of purchase): 35% discount.
- Companion of a person with a disability: free admission.
- Airport or railway platform staff: preferential rates.
Can I buy a ticket on board the train?
No, you must purchase your ticket before boarding.
It is not possible to buy a ticket on board. Please ensure you have a valid ticket before proceeding to the ticket gates at stations.
Can I buy a return ticket if I don’t know my return date?
Yes, the return must take place within 90 days at the latest.
A return ticket is valid for up to 90 days after the outward journey has been validated, for travel in the opposite direction.
Can I use my Navigo or Liberté+ pass to travel on the CDG Express?
Yes. A fare reduction applies to holders of a valid Navigo pass.
Holders of a valid monthly or annual Navigo pass are entitled to a 35% discount on the ticket price at the time of purchase. The Navigo pass is verified when purchasing a ticket online, via the mobile app, or at dedicated ticket machines in stations.
Can I use my Paris Région Aéroport pass to travel on the CDG Express?
No.
You cannot use any travel tickets other than those listed in the fare options on the "Our Fares" page.
How long before my journey should I buy my CDG Express ticket?
You can buy your ticket up to 24 months in advance.
You can also buy a ticket on the day, either online or at the station.
Can I use my Paris Région Aéroport pass to travel on the CDG Express?
No. The Paris Région Aéroport ticket is not valid for travel on the CDG Express. You must purchase a CDG Express ticket from our ticket machines or online to use this service.
Times and Duration
How long does the journey take?
A 20-minute journey.
The journey from Gare de l'Est to Paris-Charles de Gaulle Airport takes 20 minutes, with no stops along the way.
What time do the first and last trains leave?
Trains run from 5.00 am to midnight, seven days a week.
Check the departure and arrival times of our trains on the "Departures and Timetables" page.
What are the departure and arrival times for CDG Express trains?
There is a train every 15 minutes, from 5.00 am to midnight, every day, in both directions.
Your ticket is valid for the departure of your choice, with no fixed timetable restrictions. Please check the departure and arrival times for our trains on the "Departures and Timetables" page.
My journey
How many stops does the train make?
None.
The CDG Express runs directly from Gare de l'Est to Paris-Charles de Gaulle Airport, with no stops along the way.
I have a lot of luggage – can I travel on the CDG Express?
Yes. There is no baggage allowance on board.
Each train carriage has ample luggage space overhead and along the sides, which is visible from the seats. Lockers fitted with straps are available for bulky items (bicycles, pushchairs, sports equipment, etc.). Visit our "My Luggage" page to plan your journey with complete peace of mind.
Which platform should I go to to catch the CDG Express?
Paris Gare de l'Est: between platforms 2, 3 and 4.
CDG 2 Station, Paris-Charles de Gaulle Airport: between platforms 1X and 2X.
The access routes to the CDG Express are clearly marked in both stations, with clear signage and easily identifiable dedicated areas.
Can I board the CDG Express with a bulky item?
Yes, there is plenty of luggage space on board for your personal belongings.
Large lockers fitted with straps and belts are provided for bulky items such as bicycles, pushchairs and sports equipment. A train manager is on board every train and can help you stow your luggage when you board.
If I have a question or a problem during my journey, who can I contact?
A conductor is on board every train for the 20-minute journey.
A train manager is on board every train, available from the moment you board to help you stow your belongings and answer any questions you may have throughout the journey. Reception staff are also on hand at Gare de l’Est and Paris-Charles de Gaulle Airport, from the first to the last train departure, every day.
Is the CDG Express accessible to people with reduced mobility?
Yes, passengers with reduced mobility can move around stations and travel on the CDG Express using the dedicated PRM areas.
Each train carriage features a built-in ramp for independent, level access. Each carriage is equipped with spaces for passengers with reduced mobility, including a 1.5-metre turning area, emergency buttons and accessible toilets. A free assistance service is available at the station; this can be booked up to 24 hours before departure via the online booking form. Please see our "Travelling with a disability" page.
Are there toilets on the CDG Express?
Yes, every carriage has a toilet.
Toilets fitted with automatic sliding doors, a washbasin, soap dispenser, hand dryer, waste bin and emergency call button are available on board. Inside, there is a fold-down nappy-changing table.
The toilets are wheelchair accessible.
Can I take my pet on the CDG Express?
Yes, pets travel free of charge and do not require a ticket.
In a container (bag or basket, maximum dimensions 45 x 30 x 25 cm, closed): placed on your lap or at your feet. On a lead: the animal must be muzzled and travel at your feet. Guide dogs and assistance dogs are permitted without restriction.
Can I charge my phone, tablet or laptop on the train?
Yes, there are sockets available.
There is a USB-A and USB-C socket at every seat.
Recruitment
What does an administrative inquiry involve?
Pre-employment background checks are an essential security measure and are required by law in certain sectors. They are designed to ensure that a candidate does not pose any particular risks before taking up a post, particularly in the case of sensitive or high-risk roles.
It is carried out by the SNEAS (National Service for Administrative Security Investigations), which reports to the Home Office. It applies to certain roles requiring authorisation to access sensitive sites or to carry out sensitive duties or functions.
For the CDG Express, this applies to all roles requiring driver training and maintenance roles on rolling stock.
How can I join the CDG Express team?
Check out our job vacancies on the "Join us" page.
Hello Paris, the company operating the CDG Express, is recruiting ahead of the service’s launch, scheduled for March 2027. Available job vacancies (driving, maintenance, customer service, supervision) can be found on the "Join us" page or by contacting the HR department directly using the contact details provided on the "Contact us" page.
What do pre-employment tests involve?
The purpose of the pre-tests is to assess candidates’ abilities and aptitudes for working in a role related to railway safety or operations. They apply exclusively to candidates applying for the train driving training course.
These may include logic and attention tests, as well as practical scenarios related to the expected role. These tests help to assess motivation, responsiveness and the ability to adhere to the sector’s strict procedures, as well as to evaluate candidates’ learning ability. They are administered online and take approximately two hours.
What are the benefits of working on the CDG Express project?
Depending on the role, a range of benefits may be offered:
- Meal vouchers to make your daily meals easier.
- Supplementary health insurance for you and your family.
- Bonuses linked to performance and working hours.
- Ongoing training to support your career development.
- Career prospects in the rail or transport sector.
- Working hours tailored to the specific requirements of the project (rotating shifts, on-call duties may apply).
- Salary paid over 13 months.
Are there opportunities for career progression within the project or in related fields?
Yes, the CDG Express project offers everyone opportunities for career development through further training and the chance to develop their skills for a range of roles, as well as career pathways to other entities within the Keolis, SNCF and RATP groups. The rail sector places a strong emphasis on internal mobility and skills development.
Do CDG Express staff wear a uniform?
Yes, all operational staff on the CDG Express wear a uniform that complies with professional standards.
This generally includes:
- Clothing suitable for the job (operations, maintenance, etc.).
- High-visibility items (vests, badges).
- Specific equipment depending on the role (helmets, radios, protective gear).
Beyond helping our customers recognise us, the uniform contributes to a sense of belonging and to the elegance of CDG Express.
What specific entry requirements must be met to apply for these roles?
- Legal age: must be at least 18 years old.
- Criminal record: no convictions incompatible with the post; this will be verified, in particular, through an administrative background check for security-related posts
- Nationality/work permit: must hold a valid residence and work permit for candidates who are not citizens of the European Union.